An employee assistance program (EAP) is a work-based intervention program designed to assist employees in resolving personal problems that may be adversely affecting the employee’s performance. The aim is to actively listen to the employees so they have an outlet to vent their problems and to provide brief solution focused and problem solving skills so that they can better cope and manage in times of distress.
“In short the Program aims to relieve some of these pressures that employees and employers face through counselling and active psychological services/talk therapies”
EAPs traditionally have assisted workers with issues like stress, anxiety, burnout, depression, alcohol or substance abuse; however, most now cover a broad range of issues such as child or elder care concerns, relationship challenges, financial concerns, wellness matters and traumatic events like workplace violence, including; bullying and harassment.
Programs are delivered at no cost to employees by their organizations or are offered to employees as a part of a comprehensive health insurance plan. Services are often delivered via phone, video-based counseling, online chatting, e-mail.
Our technology ensures that your call is confidential and anonymous and hence your privacy is protected.
As a third party trilingual employee assistance program, we strongly identify with our values of
- Honesty
- Integrity
- Goodwill
- Equanimity
- Accountability
These values, etched in our culture, help us maintain our services so that employees can reach out when they are in distress, without having to worry about issues such as; Privacy, Confidentiality and Anonymity.
“We are a non judgmental listening service and our trained counsellors and therapists are ready to support you with issues that may be affecting your work and family life”
