Last updated: July 2026
Edhati (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of everyone who uses our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or booking a session, you agree to the practices described here.
Information we collect
- Contact details you provide through enquiry forms or bookings, such as your name, email address, and phone number.
- Booking information, such as the service and time slot you select.
- Payment information processed securely by our payment provider. We do not store your full card details on our servers.
- Session-related information you share with us during coaching or therapy, which we treat as strictly confidential.
- Technical data such as your browser type and general usage information, collected automatically to help the website function and improve.
How we use your information
- To schedule, deliver, and manage your sessions.
- To process payments and send confirmations or receipts.
- To respond to your enquiries and provide support.
- To maintain, secure, and improve our website and services.
- To meet our legal and professional obligations.
Confidentiality
Information you share during coaching or therapy sessions is kept confidential and is not disclosed to third parties except where required by law, or where there is a risk to your safety or the safety of others, consistent with professional ethical standards.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate, for example our payment processor and website hosting provider, and only to the extent necessary to provide our services, or where required by law.
Data security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data appropriately.
Data retention
We keep your information only for as long as necessary to provide our services and meet our legal and professional obligations, after which it is securely deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to any legal or professional record-keeping requirements. To make a request, please contact us using the details below.
Cookies
Our website may use cookies to help it function and to understand how it is used. You can control cookies through your browser settings.
Children
Where services are provided to minors, we require the involvement and consent of a parent or legal guardian.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].